POLICIES
CANCELLATION POLICY
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Cancellations & reschedules must be made 48 hours prior to your scheduled appointment.
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Cancellations & reschedules made 24 hours or less prior to your scheduled appointment may be subject to a 100% service fee charge before rebooking, as it is difficult to fill these slots at such short notice.
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No shows will be charged a 100% service charge before rebooking.
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If you are running late, please TEXT me to let me know. If you arrive more than 15 minutes after your scheduled appointment time, it may be need to be rescheduled.
SCHEDULING POLICY
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All appointments made online are REQUESTS and will need to be approved by Jenny.
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You are welcome to TEXT or EMAIL Jenny to schedule.
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All guests should receive a confirmation text and/or email upon booking and 48 hours prior to their appointment.
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Please reach out to Jenny if you did not receive a confirmation so she can update your status in the system.