POLICIES
CANCELLATION POLICY
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Cancellations & reschedules must be made 48 hours prior to your scheduled appointment.
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Cancellations & reschedules made 24 hours or less prior to your scheduled appointment may be subject to a 100% service fee charge before rebooking, as it is difficult to fill these slots at such short notice.
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No shows will be charged a 100% service charge before rebooking.
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If you are running late, please TEXT me to let me know. If you arrive more than 15 minutes after your scheduled appointment time, we may need to reschedule.
SCHEDULING POLICY
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All appointments made online are REQUESTS and will need to be approved by Jenny.
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You are welcome to TEXT or EMAIL Jenny to schedule.
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All guests should receive a confirmation text and/or email upon booking and 48 hours prior to their appointment.
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Please reach out to Jenny if you did not receive a confirmation so she can update your status in the system.